Troubleshooting: When a cellular
router or gateway will not connect or has intermittent
connection.
It's frustrating when your cellular
router or gateway does not connect to the network.
You can tell you have connection problems if your connection LEDs
are not as expected, flickering, or you have intermittent
connectivity. Depending on the manufacturer the LED indicator may
go on for up to 30 seconds then go off again.
If the SIM is installed properly and the APN is set, remove the
SIM and test it in another device along with setting the correct
APN in the other device.
If the other device connects, return the SIM to the new device
and test again.
If the device still does not connect, contact your SIM provider
to ensure your device and cellular services are compatible.
If your issue still is not solved,
proceed to step #2
Complete a factory reset on the
device. Instruction for factory reset can be found on this quick
start manual for the product.
If your device is Sierra Wireless, head here.
If your device is a Cradlepoint, head here.
If your device is a Digi, head
here.
If your device is a Inhand, head
here. If your device is a Inseego,
head
here.
If your device is a Gemalto, head
here.
If you device STILL does not connect, proceed to step #4.