Inhand: Frequently Asked Questions

  1. What do the Inhand Modem, Routers and Gateways come with?
    Antennas, Ethernet cable & Power adapters.
  2. Is it rugged for harsh environments?
    Yes, it is operational at -20 with rugged housing and design, see Spec. Sheet
  3. What speed is it?
    InHand has CAT1 and CAT3 versions
  4. What is the warranty?
    3 years PL
  5. Regarding quality, how do these compare to other lines?
    InHand Networks is a global leader of Industrial IoT and offer high quality devices at a lower cost with an industry leading return rate.
  6. Are project registrations offered for high volumes?
    Yes, InHand routers are ideal for large scale deployments as project registrations are offered. The manufacturer requires the following information to register: Preferred device, End-user name, Application type, Anticipated volume, Roll-out schedule.
  7. Where are InHand routers manufactured?
    InHand routers are manufactured in China.
  8. What are the differences between the IR611-S and the IR615-S?
    The only difference between the two models is an added [4] RJ45 Ethernet ports on the IR615-S whereas the IR611-S has [1].
  9. Can the Inhand devices be used for edge computing?
    Yes, the IG902 is Microsoft Azure IoT edge and AWS IoT Greengrass certified to provide near real-time response in mission-critical scenarios, without the latency that's inevitable going through a cloud. The InGateway902 is equipped with powerful computing capabilities to deal with data caching, processing, and running AI/machine learning models on network edge with high performance.The entry level industrial routers are very low cost, do they have the same approvals as other brands?The IR611 and IR615 have industry and operator certifications from compliance laboratories across the globe. Following are links to the documentation:
  10. Do the Inhand routers and gateways offer secure remote device management?
    Yes, InConnect is a one-stop service including server, client software and InHand VPN gateway. It allows you to connect to remote sites via PC or mobile devices and your remote devices (PLCs, HMIs) can talk to each other within the secure private network. InConnect makes it easy for remote monitoring, management and troubleshooting with reduced onsite visits. It’s Easy as 1-2-3